Terms of service

Terms of Service

Last updated: 1 January 2026

These Terms of Service (“Terms”) govern your access to and use of https://pikatee.shop, operated by Amber Design Company (“we”, “us”, “our”).

By accessing or using this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility & Account Responsibility

You must be at least 18 years old to use this website or place an order.
You agree to provide accurate, current, and complete information during checkout or account creation.
You are responsible for maintaining the confidentiality of your account and order details.

2. Products & Availability

All products displayed on the website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product details without prior notice.
Product images are for illustrative purposes only; actual colors may vary due to screen or lighting differences.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Payments are processed securely through third-party payment gateways.
We reserve the right to cancel or refuse any order in cases of pricing errors, suspected fraud, or unauthorized transactions.

4. Order Acceptance & Cancellation

An order is considered accepted only after confirmation and dispatch.
Orders may be cancelled before shipment only.
Once shipped, orders cannot be cancelled or redirected.

5. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to logistics, location, or unforeseen circumstances.
We are not responsible for delays caused by courier partners, natural events, or force majeure situations.
Risk of loss passes to the customer upon delivery.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy, available on the website.
By placing an order, you acknowledge and agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including logos, designs, images, text, and graphics, is the property of Amber Design Company.
Unauthorized use, reproduction, or distribution of website content is prohibited.

8. Prohibited Use

You agree not to:

Use the website for unlawful or fraudulent purposes
Violate any applicable laws or regulations
Interfere with website security or functionality
Submit false return, refund, or dispute claims
Attempt to access restricted systems or data

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product in question
We are not responsible for losses caused by misuse of products or third-party services

10. Indemnification

You agree to indemnify and hold harmless Amber Design Company from any claims, damages, or expenses arising from:

Your misuse of the website
Violation of these Terms
Breach of applicable laws or third-party rights

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective upon posting on the website with an updated revision date.