Privacy policy

Privacy Policy

Last updated: 1 January 2026

Amber Design Company (“we”, “us”, “our”) operates the website https://pikatee.shop. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or use our website, we may collect the following information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways; we do not store card details)

b. Order & Transaction Information

Products purchased
Order history
Delivery and return details

c. Technical & Usage Information

IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates, confirmations, and support responses
Handle returns, refunds, and exchanges
Improve website performance and user experience
Prevent fraud, misuse, and unauthorized transactions
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties when necessary, including:

Payment processors
Shipping and logistics partners
IT and website service providers
Legal or regulatory authorities, if required by law

All third parties are required to handle your data securely and only for the intended purpose.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enable essential site functionality
Analyze traffic and usage patterns
Improve user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Loss or misuse
Alteration or disclosure

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services
Meet legal, accounting, or regulatory obligations
Resolve disputes and enforce policies

7. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.